SMS 10DLC Registration

In summary, new regulatory compliance requires SimpleFiber to obtain the below information and register your number as an SMS “Campaign” to continue to provide SMS functionality for your phone number(s). Although the information may seem unnecessary for “conversational texting” from your business number, regardless the information is required. The information below will only be used for that purpose.

Also, when sending messages using SMS, you are required to include an opt-in, opt-out option and HELP replies. Per Regulations, you must only use SMS for the use case stated when registering. Also, if the message receiver does not actively opt-in or they choose to opt-out, you cannot continue to send messages to that number. Failure to not following these regulations could result in the registered numbers being blocked completely for future use and fines up to $10,000 which would be imposed from regulatory agencies, not SimpleFiber. Please see our full Terms and Conditions or contact support for any questions.

Legal Company Name *

Legal Formation

Contact Name *

Email *

EIN (Federal Employer Identification Number) *

Business Phone *

Website / URL

Business Address *

Address Line 1

Address Line 2

City

State

Zip Code

Industry Vertical *

SMS Use Case (Select more then one if you have a mixed use case) *

Use Case Description *

Your description should answer the questions:
1. Who you are
2. Who do you want to reach via SMS
3. Why you are sending out messages

Good Example: Messages aimed at customers of a car dealership service center. Appointment reminders, repair updates, satisfaction follow-up, online bill payment, and 2-way conversations.

Bad Example: Text messages are used for our team members to communicate with our customers and partners.

Sample SMS Message 1 *

SimpleFiber is required to submit 2 example SMS messages from your company. If you often send out specific messages please indicate that message here. By default we will use Thank you for messaging ‘CompanyName’. You can reply with STOP at any time to unsubscribe.

Sample SMS Message 2 *

Opt-In Keywords

Acceptable opt-out language is: start, continue, and subscribe. Must be separated by spaces.

Note: This will default to START unless changed.

How will your customers Opt-In to SMS use? *

1. Entering a phone number through a website
Example: Customers opt-in by visiting www.examplewebsite.com and adding their phone number. They then check a box agreeing to receive text messages from the example brand.
2. Clicking a button on a mobile webpage.
3. Verbally providing the companies SMS number for the consumer to message the opt-in keyword.
Important: If consumers can opt in by texting a keyword, the response should include the brand name, confirmation of opt-in enrollment to a recurring message campaign, how to get help, and a clear description of how to opt out.
4. Signing up at a point-of-sale (POS) or another message sender on-site location.

You’re required to provide a clear, concise, and conspicuous description of how an end user signs up to receive messages. Opt-in must be 1 to 1, can’t be shared with third parties, and can’t be implied. It also can’t be obscured within the Terms & Conditions and/or other agreement(s).

Opt-Out Keywords

Acceptable opt-out language is: End, stop, and unsubscribe. Must be separated by spaces.

Note: This will default to STOP unless changed.

How will you reply when customers Opt-out of SMS? *

Min. 40 characters; max 320 characters.

How will you reply when a customer sends HELP? *

Example: Thanks for contacting [Insert Business Name:]. How my we help you today?” Min. 40 characters; max 320 characters.

Will more than 50 telephone number be used for this campaign? *

Will the campaign include content related to direct lending or other loan arrangements? *

Are you using any embedded phone number beyond the contact number in the HELP response? *

Is affiliate marketing being used (or was used in the creation of the campaign)? *

Will the campaign include any age-gated content as defined by carrier and CTIA guidelines? *

CTIA Guidelines

EIN Confirmation Letter Form *

Click or drag a file to this area to upload.

Provide an Employer Identification Number confirmation letter form the IRS containing the following information: Legal Company Name or DBA, Federal Tax ID # (EIN), Registered Address

Confirmation *

I certify that all the information and answers to questions herein are complete, true and correct to the best of my knowledge and belief. I understand that any misrepresentation, falsification, or omission of any facts submitted in this form may result in penalties, fees, and possible termination of service, whenever discovered.