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How to Use eFax

Send and receive faxes through email or the portal with your Simple Fiber VoIP line.

Receiving Faxes

Incoming faxes are delivered to your email automatically. You can choose how they arrive.

1

Email with attachment

Receive an email with the fax document attached directly.

2

Email with portal link (more secure)

Receive an email with a link to retrieve your fax from the portal. Requires login for added security.

View faxes in the portal

Browse to talk.simplefiber.com, log in, and click the Fax button. From there you can download and delete faxes.


Sending Faxes from Email

Send a fax by emailing the destination number through our fax gateway.

1

Compose an email

Send to fax#@fax.simplefiber.com — replace # with the destination fax number (e.g., fax8175551234@fax.simplefiber.com).

2

Use your registered email

You must send from the email address associated with your fax account.

3

Add subject and body

The subject line becomes the cover page subject. The email body becomes the cover page notes.

4

Attach your documents

Supported formats: .doc, .docx, .pdf, .rtf, .txt, .tif, and .tiff.


Sending Faxes from the Portal

Use the portal interface to send faxes directly from your browser.

1

Open the fax page

Browse to talk.simplefiber.com, log in, and click the Fax button.

2

Click "Send Fax"

Browse for your file and enter the destination fax number.

3

Send

Click Send to transmit. Optionally check "Add Cover Letter" to include a cover page with sender and recipient information.

Need Help?

Our support team is available 24/7. Call us and we'll walk you through it.