The White Glove Difference
We don't just sell you internet and phones. We become your technology partner. From the first call to ongoing support, the Simple Fiber experience is unlike anything you've had before.
The Simple Fiber Experience
Every customer gets the full white glove treatment. Here is exactly what that looks like from start to finish.
Sales & Discovery
Our sales team takes the time to learn about your business, your current pain points, and what you actually need. We recommend the right plan — not the most expensive one — and handle the entire process from the first call to the signed order.
Onboarding Meeting
A dedicated onboarding specialist visits your location (or meets via Teams) to walk through every detail. We plan the entire installation, map out your network, and program your phones exactly to your specifications before install day.
Professional Installation
Our technicians professionally install everything — internet, phones, WiFi, cameras, and more. Next business day installation is available. We don't leave until every single device is connected and working perfectly.
Training & Ongoing Support
Before we walk out the door, we train your entire staff on their new systems. After go-live, you get unlimited training sessions whenever you need them, plus 24/7 U.S.-based support that actually answers the phone.
400+
Five-Star Google Reviews
“Hands down the best internet and phone provider we have ever used. The installation was seamless and the support is incredible.”
Law Office
Dallas, TX
“We switched from AT&T and it was the best decision we ever made. Faster speeds, lower price, and they actually care about us.”
Medical Practice
Fort Worth, TX
“The white glove treatment is real. They trained our whole team and check in regularly. You won't get that from the big guys.”
Accounting Firm
Plano, TX
How We Stack Up
We are not just another provider. Here is exactly why businesses across DFW are switching to Simple Fiber.
Spectrum Business
1-Year Price Lock, Then Price Hikes
Spectrum Business locks your rate for just 1 year, then raises your price every year for 3 years straight. By year 3 you're paying significantly more than you started. Simple Fiber gives you a 3-year price lock — your rate stays the same the entire time.
AT&T Business
More Expensive, Slower Speeds
AT&T charges more for slower internet speeds, requires contracts, and their business VoIP is an expensive add-on. Simple Fiber delivers 500x500Mb symmetrical fiber starting at $35/mo — faster speeds at a lower price with no contract required.
RingCentral & Vonage
Our All-In Plan Beats Their Max Plans
RingCentral and Vonage charge $35-45/user/mo for their premium plans to get the features we include standard. Our single $75/mo bundle (internet + voice) includes 50+ features — the same features as their top-tier plans, at a price cheaper than their base plans. Plus we bundle your internet too.
Feature-by-Feature Comparison
| Feature | Simple Fiber | Spectrum | AT&T | RingCentral |
|---|---|---|---|---|
| 3-Year Price Lock | ||||
| Month-to-Month Option | ||||
| Symmetrical Speeds | n/a | |||
| All-In VoIP (50+ Features) | premium | |||
| Rent Phone Equipment | ||||
| 60-Month Option (Free Equipment) | ||||
| White Glove Installation | n/a | |||
| 24/7 Local U.S. Support | overseas | overseas | ||
| On-Site Training | ||||
| Contract Buy-Out |
Contract Buy-Out
We'll Help You Switch
Stuck in a contract with your current provider? Don't let that stop you. Simple Fiber offers contract buy-out assistance to help cover early termination fees so you can make the switch without the financial burden.
We believe our service speaks for itself, and we want to make it as easy as possible for you to experience the difference. Talk to our sales team about your situation and we will work out a plan together.
14-Day Money Back Guarantee
We are so confident you will love Simple Fiber that we back every new customer with a 14-day money back guarantee. If you are not completely satisfied with our service within the first two weeks, we will refund your money. No questions asked, no hassle, no hard feelings.
Ready to Switch?
Get symmetrical fiber, 24/7 support, and a white glove installation. We’ll even buy out your existing contract.