Optimize SNAP Mobile on Samsung

Battery and notification settings for Samsung Galaxy devices to keep SNAP Mobile running reliably in the background.

Note: Try these settings one at a time until your issues are resolved. You may not need all of them.

1. Exclude from Battery Optimization

Open app settings

Navigate to Settings > Apps.

Find SNAP Mobile

Select SNAPMobile from the app list.

Set to Unrestricted

Select Battery, then select "Unrestricted."

Open battery settings

Navigate to Settings > Battery and Device Care, then select Battery.

Disable Power Saving

Ensure Power Saving is turned off.

Turn off Adaptive Battery

Select "More Battery settings" and disable "Adaptive Battery." You may also need to change Processing speed to High or Maximum.

Search for Sleeping Apps

Navigate to Settings and search for "Sleeping Apps."

Disable the setting

Disable "Put unused apps to sleep."

Search for Auto Optimize

Navigate to Settings and search for "Auto optimize daily."

Disable the toggle

Turn off the Auto optimize daily toggle.

Note: Changing these settings can cause your battery to drain faster. Only apply the settings you need to resolve SNAP Mobile issues.

Our support team is available 24/7. Call us and we'll walk you through it.